Who is your moderator?

  • Moderator

    Each Mod is assigned to specific sections of the board. Your Mod is your first point of contact if you need assistance with something on the board.
    Your Mod can be reached by submitting a ticket via the Support System. It may take up to 48 hours for your Mod to reply to your tickets, because all of our Mods are volunteers, and must fit their Mod work into their free time. In an emergency, the Mods can sometimes be found on the OnlineGamesNet IRC in #OGame.us. The list of current Mods and their assigned sections can be found below.

    Super Moderator

    The SMods each manage a team of Mods, and they are the first line of support for their assigned Mods. Complaints about specific Mods should be sent to their assigned SMod. If your ticket has not received a reply and over 48 hours have passed, the SMod becomes your contact person for the open ticket. The SMods, their assigned Mods, and their assigned sections can be found below. If you need to contact your SMod for any reason, please only contact the one assigned to your universe, as the other SMods may not be able to assist you.

    Board Administrator

    The BAs do all of the interviewing and hiring of new Mods and make critical decisions in emergency situations. If you have a complaint about one of the SMods, your complaint should be sent to a BA to be handled. In some situations, the BAs may contact you via the ticket system if needed.


    (See below for further instructions)

    Board Administrator: Andvari300

    Section Moderator Super Moderator
    Universe 1 Shadyj09/Marshmello Iris
    Pegasus Iris Iris
    Japetus DiamondsAreForever/handicapparking Iris/Lady Poe
    Kallisto ManSizedRooster/handicapparking Lady Poe
    Merkur Lady Poe Lady Poe
    Nusakan Iris/Lady Poe Iris/Lady Poe
    Oberon Lady Poe Lady Poe
    Quaoar Shadyj09/DiamondsAreForever/ManSizedRooster Iris/Lady Poe
    Rhea Iris/Lady Poe Iris/Lady Poe
    Spica Iris/Lady Poe Iris/Lady Poe
    Tarazed DiamondsAreForever Iris
    Uriel handicapparking Lady Poe
    Virgo Shadyj09/Lady Poe Iris
    Wezn Shadyj09/Iris Iris
    Xanthus Marshmello/ManSizedRooster/Lady Poe Iris/Lady Poe
    Yildun Shadyj09/Marshmello Iris
    Zibal DiamondsAreForever/ManSizedRooster Iris/Lady Poe
    Aquarius Marshmello Iris
    News Andvari300/PinkFloyd/Queen Leo Andvari300/PinkFloyd/Queen Leo
    OGame.us Iris/Lady Poe/Andvari300 Iris/Lady Poe/Andvari300
    Account Trades Iris/Lady Poe Iris/Lady Poe
    Community Hub Iris/Lady Poe Iris/Lady Poe

    Please contact your Moderator if you have any board-related problems or concerns.

    Rules To Follow When Contacting A Moderator:

    • Go to Support and submit a ticket; please use a separate ticket for each issue.
    • Do not PM your Mod on the board about ban issues. Contact your Mod by ticket only.
    • If you are banned, contact only the Mod that banned you.
    • Please give your Mod up to 48 hours to reply.
    • If your Mod does not respond to you in 48 hours, then contact his or her SMod.
    • If the SMod does not answer in 48 hours, then contact a Board Admin.
    • Please follow the chain of command (Mod > SMod > BA).
    • Tickets MUST be opened with the permanent email of the board account in question; any tickets that are not will be returned back to the user.
    • Warnings and bans are only discussed with the permanent email holder of the board account in question.

    You can also find most of our team members on IRC; connect to the server irc.onlinegamesnet.net, then join #OGame.us, or alternatively join #OGame.us-support and wait for a helper to arrive.

    If your issue is about Dark Matter and purchasing/payment issues, our game team cannot handle your request. You will need to contact Billing Support.

    Updated July 31, 2019 - Queen Leo

    ~Thank you for the beautiful sig, Silverwind~

    The post was edited 1 time, last by Andvari300 ().