PC won't load page

  • Hello,

    2-3 days ago I was playing on my web browser on PC and the game randomly stopped being able to load the page in Universe Atlas. I can log in on mobile, but my browser will not load. I created a ticket, but after 2 full days+ it has been unanswered. I can load other universes, but not Atlas. Can anyone help? I just returned after many years and about to quit again. It's not like there are enough players that a ticket can't be answered in a timely manner.