Bashing:
QuoteDisplay More4. Bashing
You are not allowed to attack any given planet or moon owned by an active player, more than 6 times in a 24 hour period. This rule also applies to moon destruction missions. Probe attacks and interplanetary missile attacks do not fall under the bashing rule. Exceptions are universes where active looting with probes is possible.
Bashing is only allowed when your alliance is at war with another alliance. The war must be announced on the relevant OGame board, in the correct forum and it must comply with the forum-specific rules.
A bashing investigation will only proceed if a player is reported.
OGame.us Clarifications:
- All Moon Destruction missions count towards bashing, regardless of the battle or moon destruction outcome.
- Attacking fleets that are completely destroyed do not count towards the bashing limit.
- Probe attacks in universes that have espionage probe storage enabled (Universe 1, Oberon, Quaoar, and Uriel) do count towards bashing regardless of the amount of resources that were stolen or the amount of probes sent in the attack.
- Nusakan is a chaos universe, so it has no bashing limit.
- Pegasus has a bashing limit of 12 attacks in a 24-hour period.
- Every universe in OGame.us, other than Nusakan and Pegasus, has a bashing limit of 6 attacks in a 24-hour period, as described above.
Updated the GF Bashing rule on September 3, 2019 to reflect the new wording.
1. We merged, so I just want to make sure we get attention to this before problems arise. Pegasus had different bashing rules, do the NEW universes have the same bashing rules as always or did they change? Can players vote on this? Can we also update the list of probe attack universes now that we've merged. I'm sure it would eliminate some tickets from peg players and others that are used to a 12 bashing rule. Especially if we can notify the players somehow that this has changed after they merge.
2. I've been told by GO's that any number of fleets which land at the same second count as 1 attack, therefore, players have been able to fly 50 MD missions on a single moon, by making 10x land 1 sec, 10x land another sec, etc. I've also been banned for doing this as bashing. Can we get clarification as to how same second fleets are handled so that GO's can enforce it consistently please?
3. "A bashing investigation will only proceed if a player is reported." I think this needs to be removed. Given the sensitive nature here, I'm happy to talk in a PM about it. But from a general standpoint you are basically saying you only enforce a rule if someone complains about it? That doesn't seem appropriate.
QuoteDisplay More8. Insults and Spam
Any kind of insult and spam are not allowed.
OGame.us Clarifications:
- Comments that may damage another player's integrity are forbidden.
- Swearing at a player or using offensive language is not permitted.
- Your player name and planet and moon names must not be insulting or offensive. If they are deemed to be offensive by the game team, they will be changed and/or you will be warned or banned, depending on the severity of the infraction.
- Offensive alliance content will be removed, and the founder may be warned or banned, depending on the severity of the infraction.
- Anything intended to saturate another player's interface is not permitted; this includes, but is not limited to, spamming personal messages, probe spam, overview spam, and advertising other games or other content in-game.
- If you are found to be sending or posting offensive messages, insults, or spam, your content may be censored, or you may be given a temporary or permanent ban, depending on the severity of the infraction
1. Comments / offensive language: I've been told that players can't be punished for insults unless they threaten the player in some way IRL or have a extreme nature. I.e. If I send a player in game message saying hes an idiot and a jerk and a liar, I can't be banned. If this is not the case, lets clarify a little bit so that rulings can be more consistent.
2. This is the big one: "Anything intended to saturate another player's interface is not permitted;"
a. I've seen unis where sending 1 IPM every few minutes, for days, against planets with no defense is rules as "Not spam"
b. I've seen unis where sending 1 recycler on a 10% attack mission from 3 galaxies away Is "Not spam"
c. I've seen unis where players received a warning for flying a full RIP fleet at a turtle slower than 100%
I think clarification or examples as to what justifications exist and what uses cases are considered spam is necessary to ensure players receive consistent treatment with this rule.
I also think the conduct of staff is regularly aggressive and adversarial to players. I frequently see mods and GO's state that its not their job to do things for players or that its not their problem if players don't understand the rules. Personally, I feel the exact opposite. I understand that some players can be more difficult to work with than others and often lines are crossed by players that require a hard-nosed approach by staff, however I feel that staff frequently treat players poorly for no legitimate reason out of frustration, lack of patience, lack of care, or poor customer service. At the end of the day, staff are volunteering to support and help the community, we (the community) should not be made to feel like we are a problem that the staff "aren't obligated" to deal with. I think virtually every staff member i've ever seen is guilty of this at one point or another. Having been a member myself, I have empathy for the situations that are often challenging. However, I think a lot of improvement needs to be made here as has been needed for a long time.
Lastly, I think timeliness of response from GO's and MOD's is a topic thats consistently brought up by players. I personally understand the nature of volunteer staff and how players expectations for Ticket/Board SLA times might be misaligned, but perhaps thats something that can be clarified. Can we help players understand what to expect from ticket response times, where and how they can be escalated when a situation might be time sensitive and/or identify systems where other staff might be able to step in to assist. As an example.
I have had a player loot split ticket that sat open for almost 3 days (the legal limit of player trades that must be completed before its considered pushing). Obviously GO's have lives too, but could I have looped in another person who could assist with basic items while the original responding GO was offline? If the situation were more urgent, could I escalate it somehow? The only escalation I've seen is to type in the ticket that you want to talk to a higher person, and logically that doesn't really fix the issue. As a player I do not know the answers to these questions and I "complain" that the information to answer them is missing or too hard to find. Can we improve awareness for the community on how to get issues addressed in a timely manner, when time is a factor?
I'm happy to brainstorm ideas on solutions to these problems, but felt just bringing them to the surface was a good start for now. Thanks for taking the time to read and thank you for your work supporting this community.